Promoting Ethics and Accountability: A Triple Framework
Q: How do codes of conduct, codes of ethics and citizen's charters interrelate and contribute to promote accountability and ethical behavior in public administration?
In public administration, Accountability and Ethical Behavior are upheld through a tripartite framework consisting of the Code of Ethics, Code of Conduct, and Citizen’s Charter. While they differ in nature, they interrelate to create a transparent and Value-driven governance ecosystem.
1. Interrelation and Contributions
- Code of Ethics (The Soul): These are broad, Aspirational principles (like Integrity and Compassion) that guide the Internal Conscience of an official.
- Code of Conduct (The Body): These are specific, Prescriptive Rules (like the AIS Conduct Rules, 1968) that translate ethics into enforceable actions. They define Professional Boundaries and penalties for violations.
- Citizen’s Charter (The Interface): This is a public declaration of the Service Standards, grievance redressal, and expectations. It empowers citizens to hold the Administrative Machinery accountable for time-bound delivery.
2. Synergy for Accountability
The Code of Ethics inspires the officer, the Code of Conduct regulates the officer, and the Citizen’s Charter empowers the public to monitor the officer. According to the Second ARC, this synergy reduces Discretionary Misuse and promotes Probity.
Definition of Key Term
Aspirational: Referring to high Moral Ambitions or goals that one strives to achieve, even if they are not legally mandated. Example: A Code of Ethics is aspirational because it encourages Selfless Service, whereas a Code of Conduct is mandatory.
Conclusion
In conclusion, these tools collectively foster Public Trust. For Viksit Odisha, the implementation of Mo Sarkar effectively integrates these concepts by making Accountability a real-time experience for citizens. Together, they ensure that the "Steel Frame" of the state remains both Efficient and Ethical.
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